Personalised Photo Wood Standing Plaque with Text - Unique Couple Gifts & Home Decor

A: Not at all! The process is incredibly straightforward. After placing your order, you'll be able to upload your photo and text through our order management system. Many of our products offer real-time preview functionality so you can see exactly how your plaque will look. If you don't see a preview option during checkout, simply complete your order and reach out to our customer service team—we'll send you a customization preview for your approval before production begins. Please note that we don't automatically send previews unless requested, but we're always happy to provide one when you ask!

A: Our laser engraving technology creates deep, permanent impressions in the wood—the text and image are literally carved into the material, not printed on the surface. This means they'll never fade, peel, or wear away. The wood itself is carefully treated and selected for stability, making it highly resistant to warping under normal indoor conditions. With proper care (keeping it away from direct sunlight and excessive moisture), your plaque can maintain its beauty for many years, even decades. It's designed to become a lasting heirloom.

A: At approximately 6" x 8" (about the size of a standard tablet), this plaque is thoughtfully designed to be versatile. It's substantial enough to make a statement and be easily visible, yet compact enough to fit comfortably on nightstands, desks, shelves, mantels, or side tables without dominating the space. Think of it as the "Goldilocks size"—not too big, not too small, just right for most display locations. The self-standing design also means you can easily move it around to find the perfect spot.

A: Modern smartphone photos typically work beautifully! We recommend uploading the highest resolution image you have (ideally at least 1000 x 1000 pixels or larger). Our design team will professionally optimize your photo during the production process to ensure the best possible engraving result. If your photo has any quality concerns, we'll reach out to you before proceeding. Pro tip: well-lit photos with clear subjects produce the most stunning results, but we can work with most images to create something you'll love.

A: Because each plaque is custom-made specifically for you, production time typically ranges from 2-5 business days, depending on our current order volume. After production, shipping time varies based on your location. For the most accurate and up-to-date delivery estimates, please check our Shipping Policy page. We know you're excited to receive your personalized treasure, and we work diligently to get it to you as quickly as possible while maintaining our quality standards!

A: Your satisfaction is our absolute priority. We stand behind our craftsmanship with a 60-day quality guarantee. If you receive your plaque and notice any manufacturing defects or quality issues that aren't due to normal wear and tear, we'll remake it and send you a replacement at no additional cost. Simply contact our customer service team with photos of the issue, and we'll take care of everything. For complete details, please review our Refund Policy.

A: We frequently run special promotions including free shipping offers and order minimum thresholds for complimentary delivery. Shipping costs and current promotions vary, so we encourage you to check our Help Center for the most current information. You'll also see any applicable shipping costs clearly displayed during checkout before you complete your purchase—no surprises!