Frequently Asked Questions

We offer over 4,000 personalized products including custom face t-shirts, personalized shoes, brick figures, bobbleheads, pet photo gifts, novelty underwear, and many more creative gift options.

It's easy! First, browse our collection and find a product you're interested in. Click "Customize Now" on the product page, then upload your photo. Our real-time rendering system (available on most products, with more being added) lets you instantly preview how your design will look on the actual product.

You can also use our customization tool creatively—put your favorite memes on mugs, shoes, t-shirts, hats, or even underwear, then screenshot and save them as fun creative images! Once you're happy with your design, simply proceed to checkout. We're committed to delivering products and service that exceed your expectations, backed by our satisfaction guarantee.

Use high-resolution, clear, well-lit front-facing photos for best results. Faces should be clearly visible, avoiding blurry or overexposed images.

Yes, our customization system provides a preview feature so you can see how your photo will look on the product before placing your order.

Let us help you find the perfect match! Think about what they love:

• Pet lovers? Our pet collection features adorable socks, cozy blankets, and hats with their furry friend's face—imagine their joy seeing their cat on custom socks!
• Home decor enthusiasts? A family photo night light creates warm ambiance while keeping loved ones close—perfect for bedside tables or living rooms.
• Fun-loving friends? Try our custom face money props—let them experience the hilarious joy of "making it rain" with bills featuring their own face!
• Sentimental souls? Brick figures and bobbleheads become treasured keepsakes on desks and shelves.
• Fashion-forward folks? Custom shoes and shirts let them wear their personality (literally!).

Still stuck? Message us with a bit about the person—we LOVE playing matchmaker between people and perfect gifts!

Not at all—we offer multiple ways to personalize! While most products feature photo customization (faces, pets, memorable moments), we also have:

• Text-based customization: Add names, quotes, inside jokes, or meaningful dates to products
• Music customization: Some special items can be personalized with song codes or music-related designs
• Combination designs: Mix photos with text for extra personality

Each product page clearly shows which customization options are available. Our goal is to help you create something uniquely meaningful, however that looks for you!

Absolutely! We offer dedicated pet photo gift services where you can print your furry friend's photo on phone cases and various other products.

Absolutely! Many customers love using the same photo across different products—it creates a complete, coordinated gift set! Just keep in mind that each product needs to be customized separately.

Popular combinations include:

• Pet face socks + pet blanket + pet phone case = Ultimate pet lover bundle
• Face shirt + face money + face bobblehead = The ultimate birthday roast kit
• Family photo night light + photo blanket + photo mugs = Cozy family memories collection

Same photo, different products, one unforgettable gift experience!

YES! We LOVE this idea! Themed sets make incredible gifts:

• Pet Parent Paradise: Pet face socks + pet blanket + pet phone case
• The Ego Boost Collection: Face money + face shirt + face underwear (comedy gold!)
• Family Memory Bundle: Family photo night light + photo blanket + photo mugs
• Best Friend Roast Kit: Funny face products that celebrate your friendship with humor

Browse categories for inspiration, or tell us your theme and budget—we'll suggest the perfect combination. Creating meaningful (and hilarious) moments is what we do best!

Yes, we support bulk custom orders. For large quantities, please contact our customer service team for volume discounts and custom solutions.

We use high-quality materials and advanced printing technology. All products undergo quality inspection before shipping.

We totally understand your concern—you're investing in a meaningful gift! Here's our promise: Every product, from t-shirts to night lights, uses premium materials and professional printing technology. Each item passes strict quality inspections before shipping.

But here's what really matters: Our 60-day worry-free guarantee. If ANYTHING isn't perfect—colors are off, print quality isn't crisp, materials feel cheap—we take full responsibility and cover all costs for replacement or refund. No hassle, no fine print. We've built our reputation on keeping this promise, and we're not about to break it for anyone.

This is THE most important question, and we've got you covered! Our real-time preview tool (available on most products) shows you EXACTLY how your design will look. You can:

• Experiment freely: Try different photos until one looks perfect
• Adjust everything: Resize, rotate, and position until it's just right
• See before you buy: What you see in the preview is what you'll receive

Pro tip: High-resolution, well-lit photos with clear subjects work best. Got a slightly blurry photo of a special moment? Upload it and check the preview—you might be surprised! And remember: Our 60-day guarantee means zero risk. If you're not thrilled with the result, we'll make it right.

We hear you—there's nothing worse than expecting vibrant colors and getting something dull! Here's the truth: We use professional-grade printing that produces rich, accurate colors. However, different materials (fabric vs. ceramic vs. metal) and screen settings can cause slight variations.

Here's our safety net: If your product arrives and the colors genuinely disappoint you due to our production—maybe they're washed out, too dark, or just "off"—contact us within 60 days. We'll remake it with adjustments or refund you completely. You pay nothing. We'd rather lose money on a remake than lose your trust.

Color tips: Dark photos pop on light backgrounds; light photos shine on dark products. Check the preview to see how your photo looks on that specific item!

Deep breath—mistakes happen, and we're human too! Here's what you need to know:

Before ordering: Use the preview feature thoroughly! Double-check spelling on text customizations, verify your photo looks right, and review everything before clicking "purchase."

After ordering: Since each item is custom-made specifically for you, we start production quickly. Contact us IMMEDIATELY if you realize there's an error—if we haven't started production, we can usually help.

After receiving: If there's a quality issue or something's wrong on our end, our 60-day guarantee covers you completely. However, if the mistake was in your customization (wrong photo uploaded, typo you didn't catch), we can't offer free replacements, but we're happy to help you reorder at a discount.

Bottom line: We're here to help, not judge. Contact us if anything goes wrong—we'll find the best solution together.

Production typically takes 3-7 business days depending on the product. Shipping time varies by location and method, generally 5-15 business days.

Time-sensitive gifts cause stress—we get it! Here's the realistic timeline:

• Production: 3-7 business days (we're making YOUR unique item from scratch!)
• Shipping: 5-15 business days depending on location and method
• Total: Plan for 2-3 weeks, sometimes faster

Need it urgently? Contact us BEFORE ordering! We occasionally offer rush production for urgent occasions (birthdays, anniversaries, surprises). We can't always accommodate, but we'll be honest about what's possible.

Track your order: You'll receive updates at every stage—order confirmed, production started, quality checked, shipped (with tracking). No wondering, no guessing. You'll know exactly where your gift is.

We accept major online payment methods including credit cards, debit cards, and PayPal. Available options will be displayed at checkout.

Since all products are custom-made to your specifications, we generally don't accept regular returns. However, if there are any quality issues with your product, we take full responsibility and cover all costs, offering a 60-day free return and exchange guarantee for your complete peace of mind.

Let's be completely honest: We want you THRILLED, not just "satisfied." Here's our no-nonsense guarantee:

Damaged/defective/wrong item? Send us photos, and we'll ship a replacement immediately or refund you fully—your choice. Shipping damaged? We cover it. Print quality poor? We cover it. Wrong product sent? We cover it. You pay ZERO.

Not happy with how it turned out? If the quality is genuinely poor despite matching your design, we'll make it right within 60 days. If you just changed your mind or the preview didn't match your expectations (and the fault isn't ours), we'll work with you on the best solution, though we can't always offer free returns on custom items.

Why trust us? Because we've built this business on keeping promises. Every positive review, every repeat customer, every referral happens because we treat people right. Your happiness isn't just good business—it's the entire point.

Have concerns? Email us. Call us. Message us. We respond like humans, not robots, because your peace of mind matters more than a single sale.