How do I customize this product with my photo?
Customization is simple! During the checkout process, you'll find an option to upload your photo. Choose a clear image showing both faces distinctly (front-facing or slightly angled works best). After you place your order, our design team will expertly extract your faces and position them on the charming car scene. We handle all the technical editing to ensure your standee looks perfect. If you have any concerns about your photo quality, feel free to reach out to us before ordering—we're happy to advise!
What if I'm not satisfied with the quality?
Your satisfaction is our top priority. We stand behind our products with a comprehensive 60-day quality guarantee. If you receive a defective item (due to manufacturing issues or shipping damage, not normal wear), we'll remake it and ship a replacement to you at absolutely no additional cost. We take pride in our craftsmanship and want you to love your standee. For complete details about coverage and the process, please view our
Refund Policy.
How long will production and shipping take?
Because each standee is custom-made just for you, production typically takes 2-5 business days. This timeframe may vary slightly during peak seasons or high order volumes, but we work diligently to get your personalized gift to you as quickly as possible without compromising quality. Shipping time depends on your location. For detailed shipping timelines to your specific area and tracking information, please check our
Shipping Policy.
Do you offer free shipping?
Yes! We regularly run free shipping promotions and offer free shipping when you reach certain order minimums. Current offers vary by region and promotional periods. To see if free shipping is available for your order and location, please visit our
Help Center where we keep all current promotions and shipping offers updated. You can also check at checkout to see applicable shipping options for your cart.
Will the shaking mechanism break easily?
The shaking mechanism is built to last with proper care. We use quality motors designed for continuous gentle motion. The mechanism operates smoothly and quietly, creating that charming bobbing effect without strain. To maximize longevity, we recommend using fresh, quality AAA batteries and placing the standee on a stable, level surface. Avoid dropping or applying force to the moving parts. With normal use, you can enjoy this delightful motion for years to come. The premium acrylic construction also protects the internal components from minor bumps and everyday handling.
What photo quality do I need for the best results?
For optimal results, upload the highest resolution photo you have available. We recommend photos that are at least 1000 pixels on the shortest side. The image should be well-lit (natural daylight works wonderfully), in focus, and show both faces clearly from a front or slightly angled view. Avoid heavily filtered, low-resolution, or overly dark photos. Close-up shots or photos where faces are about 30-50% of the frame work best. If you're unsure whether your photo will work well, contact us after ordering and send it for a quick assessment—we'll let you know if we need a different image before starting production.
Is the AAA battery included?
No, the AAA battery is NOT included with your standee. This gives you the flexibility to choose your preferred battery brand and ensures the freshest battery life when you're ready to display your standee. Standard AAA batteries are widely available and inexpensive. Simply insert one AAA battery into the compartment (easy access design), and your standee will spring to life with its charming bobbing motion. We recommend using alkaline batteries for best performance and longest runtime.
Can I preview the design before it's made?
Absolutely! While we don't automatically send previews for every order (to keep production time efficient), we're more than happy to provide one upon request. After placing your order, simply contact our customer service team immediately and let them know you'd like to see a preview before production begins. We'll create a digital mockup showing how your faces will look on the standee and send it to you for approval. Once you give us the green light, we'll proceed with crafting your personalized piece. This extra step ensures you're completely confident in the final result!
Is this suitable as a gift for any occasion?
Absolutely! This personalized standee is incredibly versatile and appropriate for numerous occasions. It makes an outstanding anniversary gift, Valentine's Day surprise, birthday present, or "just because" gesture to show you care. It's also perfect for celebrating engagements, weddings (great for newlyweds' first home together), or even as a unique graduation gift for couples. The playful car theme adds a lighthearted touch that works for established couples and new relationships alike. Many customers also purchase these as friendship gifts or for parents celebrating their love story. The universal appeal of personalized, animated décor means it brings joy regardless of the occasion!