Personalised Moon Photo Lamp - Custom Portrait Night Light Gift

It's incredibly simple! After placing your order, you can upload your photo directly through your order confirmation page or email it to our customer service team. We accept JPG, PNG, and most common image formats.

Pro Tip: Some of our products offer a preview feature so you can see exactly how your lamp will look before production. If you don't see the preview option on the product page, don't worry—simply complete your order and contact our support team. We'll be happy to send you a preview image for approval before we start crafting your lamp.

⚠️ Important Note: Preview service is available upon request after ordering—just reach out to us!

Production Time: Each lamp is carefully handcrafted to order, typically taking 2-5 business days to complete. During peak seasons (holidays, special promotions), production may extend slightly, but we always prioritize quality over speed.

Shipping Time: Once your lamp is ready, shipping times vary by destination. For detailed shipping estimates and tracking information, please visit our Shipping Policy page.

We'll keep you updated every step of the way with email notifications!

Your satisfaction is our top priority! We offer a 60-Day Quality Guarantee on all our products.

Here's what that means for you:

✅ If your lamp arrives with any manufacturing defects or quality issues (not caused by mishandling), we'll remake it completely FREE of charge and cover all shipping costs—no questions asked.

✅ We stand behind our craftsmanship 100%

For complete details on returns, exchanges, and our quality guarantee, please review our Refund & Return Policy.

Yes! We frequently run special promotions offering:

📦 Free shipping on orders over a certain amount

🎉 Limited-time free shipping campaigns

💰 Bundle discounts with free delivery

To check current shipping rates and ongoing promotions, please visit our Help Center where you'll find the most up-to-date information on shipping costs and special offers.

For the best results, we recommend:

📸 High-resolution images (at least 1000 x 1000 pixels)

😊 Clear, well-lit photos where faces are easily visible

🎯 Close-up portraits tend to look more stunning than distant shots

However, our design team is skilled at working with various photo qualities. If you're unsure about your photo, feel free to send it to us and we'll let you know if any adjustments are needed before production begins!

Absolutely! This lamp is designed with safety in mind:

✅ Uses low-voltage LED lighting (cool to the touch)

✅ Energy-efficient and safe for extended use

✅ No sharp edges—smooth acrylic construction

✅ Provides gentle, non-disruptive illumination perfect for nurseries and children's bedrooms

It's an ideal nightlight that offers comfort without harsh brightness, helping little ones feel secure throughout the night.

We understand that sometimes details need adjusting! Here's what you can do:

Before Production Starts: Contact us immediately via email or live chat. If we haven't begun crafting your lamp yet, we can usually accommodate photo changes, address corrections, or cancellations without any issue.

After Production Begins: Once your personalized lamp enters production, changes become difficult as it's being custom-made specifically for you. However, we'll always do our best to help—reach out to us and we'll explore available options.

Speed is key! The sooner you contact us, the more flexibility we have to assist you.