Customer Service pog@photoongifts.com
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Free shipping on All Orders. No Minimum Purchase





Free standard shipping on orders over £30
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Our Custom Name Wooden Puzzle Frame is the perfect way to celebrate Mum with a gift that is as unique as she is. This beautiful wooden ornament allows you to create a deeply personal keepsake by uploading your favourite family photo and adding a custom name or heartfelt message. It's more than just a frame; it's a timeless piece of home decor that she will treasure forever.
To ensure the quality of your product and your complete shopping satisfaction, we require your email address. This allows us to easily contact you should any questions arise during the customisation process, ensuring your final product is perfect.
The process is straightforward: Place your order → Upload your high-resolution photos and enter your personalised text → Your item joins our production queue → It undergoes a thorough quality inspection → We dispatch your finished keepsake.
For the absolute best engraving results, please ensure you upload a clear, high-resolution photograph. This ensures every detail is captured beautifully on the wood.
Absolutely! This is what makes the gift so special. You can provide any specific name, meaningful date, or favourite quote you'd like to have lovingly engraved onto the product.
We are dedicated to your happiness. If you have any concerns, please review our refund policy for details on returns and refunds. Information on delivery times and costs can be found in our shipping policy.
Move beyond generic presents. This custom wooden frame is a heartfelt gesture that celebrates your unique relationship. It’s a beautiful, practical, and sentimental gift that solves the problem of finding something truly meaningful for that special person in your life.
As someone who finds it hard to pick meaningful gifts, this custom frame was a revelation. I got it for my wife as a spontaneous present, with a photo from our wedding day and our initials. The detail is impressive; the wood grain is lovely, and the personalisation is flawless. It now graces our hallway, and it always brings a smile. The site has heaps of other personalised items I'm keen to try. Highly recommended for anyone wanting to show they care.
Thank you for such a detailed and kind review! We're thrilled it resonated with you. Can't wait to see you explore more of our collection.
I was searching for a unique gift for my mum's 60th and found this. The process was simple: I uploaded a high-res photo from our family holiday and added a touching message. Upon arrival, the quality blew me away. The wood is smooth, the engraving crisp, and it looks elegant on her bookshelf. She was nearly in tears when she saw it. Truly a keepsake to cherish forever. The only downside was that delivery took a week longer than expected, but it was absolutely worth it.
We apologise for the delivery delay and are improving our logistics. Thank you for your heartfelt feedback—we're honoured to be part of such a special occasion.
The personalisation makes it special. Far better than a shop-bought card.
Cheers! Nothing beats a custom touch. Hope to serve you again soon.
Ordered for my mum's birthday, and she was thrilled. It sits on her bedside table now.
Lovely! Thank you for the review. We're happy it's found a special spot.
My mum said it's the best present ever. That means the world to me.
What a wonderful compliment! Thank you for sharing—it made our day.
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